Quality Policy


To achieve complete customer satisfaction by:

  • Making available all products of our product range off the shelf at all times.
  • Ensuring products offered meet the industry’s quality specifications.
  • Delivery of materials and related documents on or before time.
  • Continual review and improvement of the quality management system.

The quality policy is used as a means to lead organization for meeting customer’s requirement & satisfaction.

Management of KALAPURNA STEEL & ENGG PVT. LTD ensures that the Quality policy is communicated and explained to all in the organization.

Our key directive is complete customer satisfaction.

  • We provide our customers with product and services that confirm to all requirements.
  • We develop quality objectives at appropriate level to ensur those requirements are effectively addressed in our business.
  • We are fully committed to continuous improvement as a strategic approach to achieve these quality objectives.
  • Our policy and associated quality objectives are reviewed and communicated to all employees on a regular basis.